If you can find the same package including Chessington World of Adventures Resort park entry ticket and any accommodation within the Chessington World of Adventures Resort cheaper within 24 hours of confirming your booking with us, we will refund the difference to ensure you have paid the best possible price for your break. Terms and conditions do apply, please read the below carefully.
TERMS & CONDITIONS:
1 – You are entitled to compare against a ticket and accommodation package provided by another company who provides accommodation and tickets or against a ticket and accommodation package assembled by yourself. In both cases, the price you are comparing against is the overall price of the package.
2 – Each element of your package must be the same to the one you purchased from Holiday Extras, in particular:
(A) The accommodation element of your package must be like for like with your Holiday Extras package including, without limitation, the same accommodation (Chessington Resort Hotel or Explorer Glamping), same dates, same room type, same board basis and the same cancellation terms.
(B) The ticket element of your package must be like for like with your Holiday Extras package including, without limitation, the same number of days entry to Chessington World of Adventures, for the same number of people, on the same date of entry and for the same child age ranges.
3 – You must make your claim within 24 hours of making and paying for your booking with Holiday Extras. If your claim is successful, the difference owed to you will be paid after your return date and your trip has concluded. Payments will be made via the same method of payment used when you made your booking.
4 – Your Holiday Extras booking for the package of products must have been paid for in one transaction.
5 – You must use the package of products as per the booking against which you are making your claim.
6 – Cancellation of the booking cancels your right to claim under this guarantee.
7 – Comparison prices must be listed and quoted in pounds sterling.
OUR GUARANTEE EXCLUDES THE FOLLOWING:
1 – Prices from other companies, which are conditional on buying other products.
2 – Prices that are part of a customer loyalty, members,loyalty or reward schemes.
3 – Prices that are part of a staff discount scheme.
4 – Prices that are part of any other discount or special offer deal.
5 – Tickets that are part of any other discount or special offer deal.
6 – Packages with different cancellation terms.
NOTE: When calculating we consider only the overall price of the package of products, not any additional fees e.g. amendments fees.
HOW TO CLAIM:
If you think you have found the same package cheaper elsewhere, please call us on 0300 332 1424.
Please ensure that the package you are comparing against is identical in all respects and that it meets the terms set out. Any variations means we cannot match the price.